The Starks Customer Experience

More than just a Haircut

At Starks, we believe that going to the barbershop should be more than just a haircut — it should be an experience worth savoring that leaves you feeling confident and rejuvenated. Our commitment to creating a truly memorable customer experience sets us apart from other barbershops. We offer a blend of upscale sophistication and inclusivity that make for a fun and rewarding visit.

Perfect for Busy Professionals

The Starks Barber Company experience is especially geared toward working professionals looking for more than the typical rushed, impersonal treatment that is all too common at other barbershops. The Starks experience begins as soon as you enter our stylish and contemporary interiors: we offer our customers a warm, friendly welcome and, especially if it’s their first time there, let them know what services they can receive. From there, customers can take a seat in one of our artfully designed lounges with plush seating, free WiFi, and even a beverage while they wait for their appointment.

To help make things as convenient as possible, Starks offers a unique in-house app that allows clients to book appointments with their favorite staff members, receive reminders, and manage their membership all in one place. For franchise owners, giving your customers the ability to book from the freedom of a phone allows for automatic schedule filling, as well as increased productivity and planning for your business. The app also has a back end for keeping detailed customer notes and tracking their history of haircuts so that your staff can provide a personalized experience.

Clientele isn’t Limited

Whether our clients are looking for a classic gentleman’s cut or a modern, stylish hairdo, our talented barbers are skilled in a wide range of techniques to suit their individual style and preferences. Additionally, we understand that kids deserve a barbershop experience that is both fun and stylish too, without compromising on quality. Our barbers are great with children, ensuring a positive and enjoyable experience, so customers can get the Starks Experience they want, and bring the kids too!

We Take Customer Service to the Next Level

It’s important to us that we’re cutting clean hair, so we start the service for our customers with a soothing hair wash that helps them relax and savor a little bit of pampering. When it comes to meeting our clients’ needs, our staff takes the time to hear what it is they’re looking for in a thoughtful consultation to nail down the style that will make them look and feel their best. From that point onward, we’ll keep detailed notes for that customer’s preferences in the back end of our app to further enhance their personalized experience in the future.

The finishing touches on the Starks treatment seal the deal: our barber chairs recline so the customer can lay back and enjoy a steam towel for their face, while receiving a massage for their scalp, neck, and shoulders. Our fantastic-smelling styling accessories and products, made in Toronto, are available for purchase as well. By the end of the appointment, we feel confident Starks will be our clients’ favorite place for all their hair care needs moving forward.

Truly Rewarding Membership Program

To further incentivize the loyalty of our customers, Starks offers a tiered membership program that’s based on how often they prefer to get their haircuts. Along with valuable discounts on services, our membership also includes discounts on our great-smelling suite of products only available at Starks. That way, our clients can take a bit of Starks home with them and always look their best.

Proprietary Products

Starks also provides an array of high-quality grooming products and accessories that serve as an additional revenue stream for franchise owners. From locally-made specialty shampoos and conditioners to styling products, beard oils, and grooming accessories, franchise owners have the opportunity to showcase and sell these desirable Starks-branded items within their barbershops. By offering Starks Barber Company’s signature line of products, franchise owners can enhance their customers’ experience, generate additional revenue, and build stronger brand loyalty. The carefully curated product line not only complements the exceptional services provided, but also reinforces the Starks brand’s commitment to quality and customer satisfaction.

Learn More about Starks Today!

At Starks Barber Company, we pride ourselves on providing an unparalleled customer experience that goes beyond just a haircut. From the moment someone steps into our stylish and welcoming barbershops, customers are greeted by our friendly and skilled team, who are dedicated to understanding unique style preferences and deliver exceptional service. Our franchise locations are meticulously designed to create a comfortable and enjoyable atmosphere, where you can relax and indulge in a range of grooming services tailored to your needs. If this is a business opportunity that sounds appealing to you, it’s time to get in touch! Fill out our form here, and we’ll be in contact to share with you more information about the Starks franchise opportunity!

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